Privacy Policy

Last Update : 05/12/2024

Protecting your personal data is a priority for WateringHelper. This Privacy Policy outlines the information we collect, how we use it, why we collect it, and how you can exercise your rights regarding personal data protection. We work with a number of trusted external service providers for certain services. These providers are carefully selected and meet high standards of data protection, confidentiality, and security.

Data Collected

We collect the following information when you use our service:
Identification data: email address, ip address
Payment data: information required to process payments, such as credit card details (collected via our payment provider and not retained directly by us).
Data related to the use of the Platform: information about the usage of features on our platform (e.g., notification settings).

Purposes of Data Processing

The personal data we collect is used for the following purposes:
Subscription and payment management: to create and manage your account, process your payments, and provide the Service you subscribed to.
Service improvement: to analyze and enhance the performance of our platform and personalize the user experience.
Communication: to send you important notifications related to the use of the Service, such as email alerts, feature updates, or security information about your account.
Customer support: to respond to your inquiries and provide technical or commercial assistance.

Data Sharing

We do not share your personal data with third parties, except in the following cases:
Service providers: we may share your information with external service providers (such as payment, hosting, etc.) who help us operate the Service. These providers are obligated to respect the confidentiality and security of your data.

Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfill our legal obligations. For instance, information related to your subscription and payments is retained for the duration of the subscription and during the legal retention period for accounting and taxation purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies

A persistent cookie is stored to remember that you are logged in. If you log into the Platform, you allow us to use cookies so that you do not need to log in for each new session. This makes it easier for you to use our product. A cookie is a piece of text stored by your browser. You can set your browser to manage cookie retention. Cookies already stored can be deleted at any time.

Changes to the Privacy Policy

The Publisher reserves the right to modify this Privacy Policy at any time. Any changes will be published on this page with the update date. We recommend checking this page regularly to stay informed about any updates.