Refund Policy

At WateringHelper, we aim to ensure your satisfaction. If you are not completely satisfied with our services, you have the option to request a full refund of your payment.

Refund Conditions

This policy applies to the first payment of your subscription and subscription renewals. Any refund request must be made within 14 days from the date of the actual payment.

Refund Request Process

Contact our customer service at info@watering-helper.com. Provide the following information:
- Your email address used during registration.
- The date of the initial subscription or subscription renewal.
- The reason for your refund request (optional, but appreciated to help improve our services).

Processing Time

Once your request is validated, the refund will be processed to the payment method used at the time of purchase. The refund time may vary depending on your bank or payment provider's policies (typically between 5 and 10 business days).

Exceptions

We reserve the right to refuse a refund if we detect abuse or non-compliant use of this policy. For any questions, please feel free to contact us at info@watering-helper.com.